Shipping

Order Cut Off Time: 3pm EST Weekdays

Handling Time: 1 to 3 business days

Transit Time: 1 - 7 business days (varies based on distance)

Shipping Charge: Free Shipping

Time Zone Days: Eastern Standard Time, Monday to Friday 

 

Order Confirmation:

As soon as you place your order, we receive an order confirmation e-mail.  Your credit card is then pre-authorized for the purchase.  We confirm with the supplier that it is in stock and available for immediate shipment. We then submit the order for shipment and process the charges.

Although we make every effort to track availability of our stock, sometimes the last item has been purchased only moments before. In the unlikely event that your item is unavailable or on backorder, we will void the pre-authorization and reach out to you via e-mail immediately.

Order Shipment:

In the United States we offer free shipping using USPS, FedEx, or UPS. Transit times are between 1 - 7 business days.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to contact us at orders@skooterama.com.